Though I’m not quite a senior citizen yet, I do hope to become one someday. I vividly remember sitting in my office – must have been early 90’s or so – receiving my first email messages. At the time, I considered these messages to be a nuisance – a very cold way of communicating with […]
Affluent consumers drive sales among high-end brands, so you’d better understand their humble, middle-class values. A few years ago, I spoke to a group of marketers of high-end brands. After the session, one of the CMOs in the audience told me that the vast majority of his company’s affluent consumers loved his brand so much […]
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