Best Marketing Practices Among High-End Home Brands

Five things you can do to dramatically improve your marketing performance.   A few years ago, one of my high-end home brand clients was asked to participate in some benchmarking research from a leading management consulting firm. The consultants were studying a handful of leading consumer brands in order to capture some of the best […]

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How Men and Women Approach High-End Home Brands

Crafting unique marketing messages to men and women is tempting, but you can’t always trust the stereotypes.   Fair or not, marketers often talk to the sexes differently. Understanding how to talk to both at once may be your best and sanest choice. In today’s post-modern, dual-income society, we may do it in more subtle […]

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High-End Home Brands Gain Insight in the Home and at the Factory

There’s much to be learned by visiting (and recreating) a consumer’s home.    Have you ever felt that you don’t have a good handle on your customer prospect, despite the fact that you have reams of data from previous focus groups and surveys?  Or that when you finally acquire some actionable insight, nobody else in […]

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High-End Home Brand Media Consumption: A “Both/And” Proposition

Affluent consumers enthusiastically consume traditional and digital media.   Marketers of high-end home brands had to make difficult decisions during the economic recession. When revenues fell, so did marketing budgets – and that often meant that media was dramatically cut. More than once, a CMO told me that they were facing a sort of “either/or”  […]

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How Emotions Evolve in the High-End Home Brand Purchase Process

Smart brands work to maximize joy post-purchase.   Your consumer has finally decided that it’s time to update the kitchen, redecorate the living room, or replace the floors downstairs.  As many marketers of high-end home brands know, the purchase cycle for an expensive home-related product could be six months to a year before she finally […]

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For High-End Home Brands, Location is Everything. And Nothing.

It’s not important where your brand lives in the home, but rather where your brand lives in the consumer’s mind.   When selling a home, the real estate agent’s mantra is “location, location, location.”  When selling a high-end home brand, location matters too. But it’s not about what room your brand lives in—it’s about where […]

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High-End Brands: Understanding the Psychological Symbolism of Home

When high-end brands touch timeless, universal human emotions about the meaning of Home, a deeper connection is possible.   All too often, internal discussions about marketing start and end with product features and benefits. Manufacturers tend to define brands solely by their engineering or design, without taking the time to discover the underlying psychological relevance […]

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Clickers vs. Converters Among High-End Home Brands

Make sure your measurements match your goals.   The young marketing team for a high-end home brand was reviewing the analytics for the company’s latest digital ad campaign. The campaign looked great, and as best they could tell, the ad units were generating a decent level of click-throughs to the campaign landing page. If the […]

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A Surprisingly Effective Targeting Strategy for High-End Home Brands

  Tenure of affluence can be more important than net worth.   Many home brand marketers have found success targeting affluent consumers who own a second home. The reasoning is that if your brand is an expensive consumer durable with a 10-15 year lifespan, then regardless of how loyal your customer is, it may be […]

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Is Your High-End Home Brand “Perfect for Entertaining?”

Brands can prosper by staying on top of evolving real estate trends.   If you’ve been a marketer for a high-end home brand for a while, there’s a good chance that you have experienced some high-flying economic upturns, as well as some brutally tough downturns. You’ve learned to adapt, adjusting your strategies and communications to […]

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