C Spire Fiber

C Spire Fiber

C Spire made the revolutionary commitment to roll out fiber-optic Internet in Mississippi, ensuring the state’s communities and businesses would be among the first in the nation to be connected with the game-changing gigabit speeds of fiber.

Insight

In addition to educating consumers on this emerging technology, C Spire needed to streamline signups, as the infrastructure required to bring this groundbreaking service to Mississippi would require quite a bit of literal groundbreaking.

Approach

Ramey developed a multi-phase and localized campaign to introduce the concept and benefits of fiber Internet then directly generate registration as infrastructure was deployed in communities throughout the state.

The highly-targeted synergistic strategy included digital display, email and direct mail. Tiered messaging covered competitive bandwidth capacities and pricing, Super HD TV packages, C Spire’s award-winning customer support team, increased home values as well as what to expect from construction and installation.

Outcomes

The direct mail program evolved into a long running Ramey-owned project, mailing thousands of homes each month with a 60% average take rate per Fiberhood.

Of initial Fiber activations directly attributed to the campaign

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